Absolutely unbelievable. We booked a car service from San Diego to LAX TWO MONTHS in advance for our family, and made it very clear we needed car seats for our kids. Everything was confirmed — we thought we were good to go. Then, just THREE HOURS before pickup, they cancel on us out of nowhere, saying they “don’t have any available cars.” Are you serious?
This is completely unacceptable. We were left scrambling last minute with two small kids, luggage, and no ride to the airport. Total chaos. I can’t believe how irresponsible and unprofessional this company is. If you’re a family or anyone who actually needs to depend on your ride showing up — stay far away from this service.
Thankfully, La Costa Limousine came through for us at the last minute and got us to LAX on time. They were professional, on time, and had exactly what we needed — including the car seats. Can’t recommend them enough. They literally saved our trip.